We aim to process all orders within 2 to 3 working days. At busy times however, especially Christmas, it might take slightly longer to process your order but if this is the case, we will keep you informed. Please make sure you order within a reasonable timeframe if your order is intended as a special gift on a specific day.
Timing and deadlines
STANDARD UK DELIVERY
From 2 to 3 working days.
NON-MAINLAND UK (inc. NI) AND HIGHLANDS OF SCOTLAND
(Jersey, Guernsey, Isle of Man)
Delivery to most non-mainland addresses will be 3-6 working days.
DELIVERY TO EUROPE**
From 7 to 10 working days.
DELIVERY TO USA & CANADA
From 7 to 10 working days. Next Day Delivery not available.
Please note any order placed on a weekend or bank holiday will not be processed until the next working day.
Free local delivery on all local reasonable orders. Non local deliveries, minimum order of £75.
UK Delivery of Standard Items
All items on our website can be delivered within the UK Mainland for a fixed rate of £3.50. Standard Delivery takes between 3 to 5 working days. We usually use Royal Mail/ParcelForce or a range of different couriers to get your order to you as quickly as possible including My Hermes, Interlink and DPD, although we may occasionally use other couriers.
We cannot guarantee delivery in these time frames unless we have the full and correct delivery address (including company name if applicable).
Sometimes, for example during exceptionally busy periods, there is a chance your order may be slightly delayed. If this does occur, we shall inform you as soon as possible.
Please note that some addresses like the Channel Islands, Scottish Highlands and Ireland may take a little longer. All deliveries are subject to the couriers Terms and Conditions.
We offer overseas delivery to the US, Canada and most of Europe.
Delivery to Jersey and Guernsey costs £14.95 and may take between 7-10 working days but will often arrive sooner.
Delivery to the Isle of Man and the Isle of Wight costs £14.95 and will take up to 6 working days.
Delivery to any US destination costs £29.95 and may take up to 7-10 working days.
**Delivery to Europe costs £14.95 and may take up to 7-10 working day. We ship to all European countries.
***Please note that once your delivery has left our warehouse we can only take limited accountability for it. If problems occur, we will of course do everything in our power to help you solve them however we do not govern the courier company, so your delivery is largely in their hands.